Mystery Shopper Survey
Tell us about your experience with us
In this section we'll ask you about your experiences booking with Spa Samsara
How did you make your booking?
How easy did you find the booking process?
When you made the booking, how did you find the service?
I made the booking online
Overeall how satisfied were you with the booking process?
Do you have any other comments or suggestions on how the booking process can be improved?
In this section we'll ask you about your experiences on your arrival to Spa Samsara and your treatment
Was your presence acknowledged quickly on arrival?
Were you greeted in a friendly manner?
How did you find the staff?
Which treatment/therapy did you recieve?
How did you find your experience with us?
Do you have any comments or suggestions?
In this section we'll ask you questions about your after treatment experience with Spa Samsara
Did your therapist suggest any further treatments?
Did your therapist suggest any products?
If you were offered further treatment or products, was this done so in a friendly and professional manner?
Were you farewelled in a friendly and professional manner?
In this section we'll ask you questions of your overall experience at Spa Samsara
Would you recommend us to friends and family?
Would you return or make another purchase with us?
Overall how would you rate your experience with us?
Do you have any further comments or suggestions?
Do Not Fill This Out